How to Rent a Bike in Melbourne
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* Important information: If you fail to return your bike to a dock within 24 hours of hiring you are liable for a $500 charge. Make sure the green light turns on when returning a bike. A bike that is not secured properly is your responsibility. If you have trouble locking your bike, try another dock, or call customer service on 1300 711 590. If your bike needs repair, just dock your bike at a station and notify us by pushing the red maintenance button on the dock.
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Always wear a helmet
When you rent a bike you must must wear an approved bicycle helmet securely fitted and fastened on your head.
When you rent a bike you must must wear an approved bicycle helmet securely fitted and fastened on your head.
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Obey traffic signals
Bicycle riders must obey traffic control signs and signals. Bicycle riders must give hand signals when turning right including changing lanes and making a U-turn.
Bicycle riders must obey traffic control signs and signals. Bicycle riders must give hand signals when turning right including changing lanes and making a U-turn.
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Never ride distracted
Do not use when riding. You need to be aware of your environment.
Do not use when riding. You need to be aware of your environment.
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When can I undock and dock my bike?
Read moreAll Users can unlock and dock bikes anytime day or night. Daily rider’s subscriptions expire 24 hours after purchase.
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The station I've arrived at is full and my time is almost up. What do I do?
Read moreDespite our best efforts occasionally stations become full. If you find that this has happened, use your Melbourne Bike Share Key (credit card for casual users) to identify yourself at the station to receive an extra 15 minutes – enough time to ride to the next.