* Important information: If you fail to return your bike to a dock within 24 hours of hiring you are liable for a $500 charge. Make sure the green light turns on when returning a bike. A bike that is not secured properly is your responsibility. If you have trouble locking your bike, try another dock, or call customer service on 1300 711 590. If your bike needs repair, just dock your bike at a station and notify us by pushing the red maintenance button on the dock.