Contact Melbourne Bike Share

For urgent enquiries, please contact us via phone or email.

Customer Service

Phone: 1300 711 590

If you are emailing us about a service issue, please include the email address associated with your account and the location of the bike station you are having difficulty with.

Before contacting us, we encourage you to check out our FAQ’s to see if the information you’re looking for is there.

Personal Details



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The RACV privacy charter explains how we collect, handle and safeguard your personal information. You can get a copy from any RACV shop or at